Front Desk Concierge - Senior Living Community

The Villa at Poplar Hill; Warrenton (VA); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

The Villa at Poplar Hill in Warrenton, VA is seeking a friendly Receptionist to be the first point of contact for residents, visitors, and staff. You will greet guests, answer phones, respond to inquiries, and perform scheduling and paperwork duties to keep accurate records.

This role requires a high school diploma and a proactive, professional demeanor in a fast-paced setting. You will work collaboratively with multiple departments to ensure smooth daily operations while maintaining

Qualifications

• Strong communication, organizational, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Friendly, professional, and courteous demeanor.

Responsibilities

• Greet visitors, residents, and staff in a professional manner.
• Answer and direct phone calls, respond to email inquiries.
• Schedule appointments, manage paperwork, and maintain accurate records.
• Maintain confidentiality and handle sensitive information with discretion.
• Provide exceptional customer service to residents, families, and staff.
• Assist with daily operations, including mail sorting and reception desk coverage.
• Collaborate with other departments to ensure smooth operations.

Skills

Communication

Organizational skills

Problem-solving

Education

High School Diploma

Job description

The Villa at Poplar Hill in Warrenton, VA is seeking a friendly Receptionist to be the first point of contact for residents, visitors, and staff. You will greet guests, answer phones, respond to inquiries, and perform scheduling and paperwork duties to keep accurate records.

This role requires a high school diploma and a proactive, professional demeanor in a fast-paced setting. You will work collaboratively with multiple departments to ensure smooth daily operations while maintaining