Front Desk Specialist — Patient Care & Admin Support

Urologic Specialists of Oklahoma Inc; Tulsa (OK); On-site; USD 19,000 - 25,000; Full time

Job summary

Urologic Specialists of Oklahoma Inc is seeking a friendly Pod/Clinic Front Desk professional to support a busy clinic. You will greet patients, collect information, and coordinate with staff to ensure smooth operations.

The role requires HIPAA knowledge, accurate data entry into EMR systems, scheduling, and patient communications. A high school diploma and basic computer skills are essential for success in this position.

Qualifications

• Education: High School Diploma required.
• 6 months to 1 year of public-facing work experience preferred.
• Good judgment, discretion and ability to screen patients.
• Proficient typing (approx. 45 wpm) and basic computer skills.

Responsibilities

• Greet patients in a friendly, professional manner and direct them as needed.
• Serve as liaison between patients and clinic staff while maintaining confidentiality.
• Enter patient information into EMR systems accurately and timely.
• Instruct patients on forms and HIPAA paperwork, scans, and approvals.
• Process payments and co-pays, balance daily receipts, and handle follow-up scheduling.

Skills

Customer service

Front desk

HIPAA compliance

Phone etiquette

Teamwork

Education

High School Diploma

Tools

EMR

PCIS

UroChart

Job description

Urologic Specialists of Oklahoma Inc is seeking a friendly Pod/Clinic Front Desk professional to support a busy clinic. You will greet patients, collect information, and coordinate with staff to ensure smooth operations.

The role requires HIPAA knowledge, accurate data entry into EMR systems, scheduling, and patient communications. A high school diploma and basic computer skills are essential for success in this position.