Front Desk Specialist – Ophthalmology Clinic

Ophthalmic Consultants of Boston, Inc.; Sandwich (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health & Dental Insurance

Paid time off

401(k) Plan

Employee discounts

Job summary

Ophthalmic Consultants of Boston is seeking a motivated Front Desk Representative to join our healthcare team in Sandwich. This role is crucial in creating a positive first impression for patients while ensuring smooth front office operations.

You will greet patients, verify insurance, and assist with scheduling appointments. The ideal candidate has a High School Degree, at least 2-3 years in a healthcare front desk, and experience with insurance billing.

Qualifications

• Minimum of 2-3 years in a medical or health care-related front desk setting preferred.
• Proven experience with insurance verifications and patient billing.
• Able to work in a fast-paced environment, paying close attention to detail.

Responsibilities

• Greet and register patients promptly and courteously upon arrival.
• Verify and update patient demographics and insurance information.
• Collect co-pays, deductibles, and outstanding balances at check-in and check-out.
• Schedule patient and diagnostic appointments accurately and efficiently.
• Address patient inquiries in person with professionalism and care.

Skills

Customer-focused

Detail-oriented

Problem-solving

Bilingual skills

Epic experience

Education

High School Degree or GED

Tools

Computer knowledge

Job description

Ophthalmic Consultants of Boston is seeking a motivated Front Desk Representative to join our healthcare team in Sandwich. This role is crucial in creating a positive first impression for patients while ensuring smooth front office operations.

You will greet patients, verify insurance, and assist with scheduling appointments. The ideal candidate has a High School Degree, at least 2-3 years in a healthcare front desk, and experience with insurance billing.