Front Desk Specialist – Housing Programs

Corpus Christi Housing; Corpus Christi (TX); On-site; USD 16,000 - 17,000; Full time

Job summary

Corpus Christi Housing is seeking a Receptionist to support the Housing Choice Voucher Program. The role involves greeting the public, answering inquiries, and directing callers to appropriate staff.

Data entry into the ECS system and maintaining a professional front desk are key responsibilities. The position requires a high school diploma or GED with clerical experience, a valid Texas driver license, and flexibility to work hours beyond 8-5.

Qualifications

• High School diploma or GED equivalent with two years of directly related clerical experience.
• Texas Driver License and satisfactory driving record.
• Spanish language ability is preferred.

Responsibilities

• Greet public at front desk promptly and courteously.
• Determine caller needs and refer to appropriate staff.
• Maintain front window position to address clients and the public.
• Explain Housing Choice Voucher Program policies and objectives clearly.
• Assist with routine data entry into the ECS system.
• Ensure reception area is professional and safe.
• Process incoming interim changes from participants as needed.
• Schedule hearings for the department.
• Assist with special projects and tasks as assigned.

Skills

Telephone etiquette

Communication

Data entry

Team collaboration

Education

High School diploma or GED

Texas Driver License

Tools

MS Word

MS Excel

ECS system

Job description

Corpus Christi Housing is seeking a Receptionist to support the Housing Choice Voucher Program. The role involves greeting the public, answering inquiries, and directing callers to appropriate staff.

Data entry into the ECS system and maintaining a professional front desk are key responsibilities. The position requires a high school diploma or GED with clerical experience, a valid Texas driver license, and flexibility to work hours beyond 8-5.