Bilingual Receptionist

Kelly Services; Woodbridge (CT); On-site; USD 24,000 - 34,000; Full time

Job summary

Kelly Services in Woodbridge, CT is seeking a Bilingual Receptionist (Spanish/English) to provide front-office administrative support for HCV and RAP operations. You will greet clients, handle calls, prepare documents, and maintain confidential records.

The role requires a high school diploma, 1–2 years of office experience, proficiency with Word, and strong communication skills. Bilingual in English and Spanish is essential; on-site Monday–Friday, 8:30 AM–4:30 PM, pay rate $21/hour.

Qualifications

• HS diploma or GED required.
• 1–2 years of related office/secretarial experience preferred.
• Proficiency with Microsoft Word and ability to learn program-specific software.
• Strong verbal and written communication skills.

Responsibilities

• Answer incoming telephone calls and direct inquiries to the appropriate staff members.
• Greet and assist clients, landlords, visitors, and members of the public in a courteous and professional manner.
• Prepare, type, organize, and distribute correspondence, forms, reports, and other documents.
• Maintain accurate and organized filing systems and client records.
• Log incoming Requests for Tenancy Approval (RFTAs) and update available housing unit listings.
• Prepare monthly client packets for recertification.
• Receive, sort, and distribute incoming mail and faxes.
• Review initial eligibility applications for completeness and accuracy.
• Operate standard office equipment, including computers, copiers, fax machines, and multi-line telephone systems.
• Provide general administrative and clerical support to program staff as assigned.
• Handle confidential client and program information with discretion.

Skills

Bilingual EN/ES

MS Word

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Job description

Bilingual Receptionist (Spanish/English)

Pay Rate: $21.00 per hour
Schedule: Monday – Friday, 8:30 AM – 4:30 PM
Location: Onsite – Woodbridge, CT

Position Summary

We are seeking a professional, organized, and customer-focused Bilingual (English/Spanish) Receptionist to provide front-office administrative and clerical support for Housing Choice Voucher (HCV) and Rental Assistance Program (RAP) operations. The Receptionist will serve as a key point of contact for clients, landlords, and members of the public while supporting day-to-day office operations. The ideal candidate is detail-oriented, dependable, and comfortable working in a high-volume environment while maintaining confidentiality and professionalism.

Key Responsibilities

• Answer incoming telephone calls and direct inquiries to the appropriate staff members
  
• Greet and assist clients, landlords, visitors, and members of the public in a courteous and professional manner
  
• Prepare, type, organize, and distribute correspondence, forms, reports, and other documents
  
• Maintain accurate and organized filing systems and client records
  
• Log incoming Requests for Tenancy Approval (RFTAs) and update available housing unit listings
  
• Prepare monthly client packets for recertification
  
• Receive, sort, and distribute incoming mail and faxes
  
• Review initial eligibility applications for completeness and accuracy
  
• Operate standard office equipment, including computers, copiers, fax machines, and multi-line telephone systems
  
• Provide general administrative and clerical support to program staff as assigned
  
• Handle confidential client and program information with discretion
  
• Follow established office procedures and maintain a professional and organized work environment

Qualifications / Experience

• High school diploma or GED required
  
• One to two years of related office, administrative, or secretarial experience preferred
  
• Equivalent combination of education and experience may be considered
  
• Proficiency with Microsoft Word and ability to learn program-specific software
  
• Strong verbal and written communication skills
  
• Basic mathematical skills, including the ability to perform arithmetic and percentages
  
• Strong attention to detail and organizational skills
  
• Ability to manage multiple priorities and work effectively under pressure
  
• Professional and courteous interpersonal skills with the ability to interact with a diverse population
  
• Ability to maintain confidentiality and exercise sound judgment
  
• Ability to work independently and collaboratively as part of a team
  
• Bilingual in English and Spanish

10389435