Front Desk & Admin Specialist – Housing Program

Lucas-Metropolitan-Housing-Authority; Toledo (OH); On-site; USD 22,000 - 29,000; Full time

Job summary

Lucas Metropolitan Housing Authority seeks a Clerical Specialist – Receptionist to support the Housing Choice Voucher Program and Occupancy Department in Toledo, OH.

The role provides front-line customer service to residents and handles phones, mail, and general office tasks. Strong basic computer skills with MS Word/Excel/PowerPoint/Outlook are preferred; a high school diploma or GED and at least one year of clerical experience are required.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of general clerical experience.
• Valid Ohio or Michigan driver's license.
• Ability to learn basic office software.

Responsibilities

• Answers incoming calls and greets visitors; directs inquiries to staff.
• Prepares correspondence, forms, and reports; copies and distributes materials.
• Maintains filing systems and secures confidential records.
• Receives, sorts, and distributes mail; coordinates courier deliveries.
• Backs up Clerical Specialist for customer service calls.
• Assists other departments and manages office supplies.
• Maintains Regular attendance and safety compliance.
• Performs other duties as assigned.

Skills

Phone etiquette

Customer service

Education

High School Diploma or GED

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Lucas Metropolitan Housing Authority seeks a Clerical Specialist – Receptionist to support the Housing Choice Voucher Program and Occupancy Department in Toledo, OH.

The role provides front-line customer service to residents and handles phones, mail, and general office tasks. Strong basic computer skills with MS Word/Excel/PowerPoint/Outlook are preferred; a high school diploma or GED and at least one year of clerical experience are required.