Front Desk Specialist — Family Shelter (Trauma-Informed)

Tech9; Gresham (OR); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Professional development opportunities

Job summary

A community-centered nonprofit organization in Gresham is seeking a Front Desk employee for its family shelter. The role involves greeting visitors, managing data entry, and maintaining a safe reception area. The ideal candidate has a high school diploma and 1+ years of customer service experience. Strong communication and organizational skills are essential. Competitive pay and benefits are included.

Qualifications

• 1+ years of experience in administrative support or front desk operations.
• Ability to remain calm in fast-paced situations.
• Understanding of confidentiality and trauma-informed engagement.

Responsibilities

• Greet and assist visitors in a professional manner.
• Input and maintain participant data in HMIS.
• Monitor entry and exit activity to ensure security.

Skills

Customer service

Data entry

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

A community-centered nonprofit organization in Gresham is seeking a Front Desk employee for its family shelter. The role involves greeting visitors, managing data entry, and maintaining a safe reception area. The ideal candidate has a high school diploma and 1+ years of customer service experience. Strong communication and organizational skills are essential. Competitive pay and benefits are included.