Warm Front Desk Agent — Family Shelter

Tech9; Gresham (OR); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Paid time off

Professional development opportunities

Job summary

A community-centered nonprofit in Gresham, OR, is seeking a Front Desk staff member to serve as a welcoming point of contact at their family shelter. Responsibilities include assisting visitors, managing data entry tasks, and ensuring a safe reception area. Ideal candidates should possess strong customer service skills, data entry experience, and the ability to effectively communicate with diverse populations. Join a mission focused on long-term housing stability and community impact.

Qualifications

• 1+ years of experience in administrative support, customer service, or front desk operations.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in fast-paced or crisis situations.

Responsibilities

• Greet and assist all visitors, participants, and partners.
• Input and maintain participant data and service records.
• Monitor entry and exit activity to maintain building security.

Skills

Customer service

Data entry

Communication

Organizational skills

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

A community-centered nonprofit in Gresham, OR, is seeking a Front Desk staff member to serve as a welcoming point of contact at their family shelter. Responsibilities include assisting visitors, managing data entry tasks, and ensuring a safe reception area. Ideal candidates should possess strong customer service skills, data entry experience, and the ability to effectively communicate with diverse populations. Join a mission focused on long-term housing stability and community impact.