Front Desk & Community Support Specialist

YWCA Seattle | King | Snohomish; Seattle (WA); On-site; USD 30,117 - 42,895; Part time

Benefits offered by this job

Medical insurance

Generous vacation and holiday leave

Outstanding retirement plan

Job summary

A prominent non-profit organization in Seattle is looking for a Resident Support Specialist to provide exceptional customer service to residents and guests, respond to emergencies, and maintain safety in a busy environment. The role requires strong interpersonal skills, experience in social services or customer-facing roles, and an understanding of community resources. Benefits include a competitive hourly wage, as well as medical insurance and retirement plans.

Qualifications

• Minimum 1 year of experience in a social service setting preferred.
• Experience in a housing or residential environment preferred.
• Three years in a customer service role.

Responsibilities

• Provide high-quality customer service to residents, clients, and guests.
• Monitor and secure the lobby area.
• Respond to emergency situations and maintain safety.

Skills

Customer Service

Crisis Management

Interpersonal Skills

Communication

Security Awareness

Tools

Microsoft Outlook

Microsoft Word

Job description

A prominent non-profit organization in Seattle is looking for a Resident Support Specialist to provide exceptional customer service to residents and guests, respond to emergencies, and maintain safety in a busy environment. The role requires strong interpersonal skills, experience in social services or customer-facing roles, and an understanding of community resources. Benefits include a competitive hourly wage, as well as medical insurance and retirement plans.