Front Desk Specialist – Compassionate Patient Care

The Iowa Clinic; West Des Moines (IA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Paid holidays

Health, dental and vision insurance

PTO accruals

Training and development

Employee rewards and recognition

Wellness program

Job summary

The Iowa Clinic in West Des Moines is seeking a Customer Service Receptionist who will be the welcoming face of our front desk. You will greet patients and visitors, answer calls on multiple lines, and help direct people to the right locations while upholding privacy and a professional image.

If you have prior experience in customer service or a front desk role and a high school diploma, this could be the right fit.

Qualifications

• Previous experience in customer service or front desk receptionist environment preferred.

Responsibilities

• Greet patients, families, visitors and staff in a cheerful, professional manner.
• Answer and direct incoming calls on multiple lines and take messages as needed.
• Assist with clerical tasks as time permits.
• Maintain confidentiality of patient information.
• Ensure front reception areas are neat, welcoming and well-presented.

Skills

Customer service

Front desk

Education

High school diploma or equivalent

Job description

The Iowa Clinic in West Des Moines is seeking a Customer Service Receptionist who will be the welcoming face of our front desk. You will greet patients and visitors, answer calls on multiple lines, and help direct people to the right locations while upholding privacy and a professional image.

If you have prior experience in customer service or a front desk role and a high school diploma, this could be the right fit.