Front Desk & Scheduling Specialist – Behavioral Health

Anew Behavioral Health; Dayton (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Company-paid holidays

Insurance eligibility on start date

Flexible scheduling

Free CEU's

Job summary

Anew Behavioral Health is seeking a Receptionist in Dayton, OH to coordinate scheduling, greet clients, verify insurance, and support billing. You will be the friendly first point of contact, handling check-ins, paperwork, and inquiries with professionalism.

The role requires strong communication, computer skills, and adherence to HIPAA guidelines. This full-time position offers opportunities for growth, a supportive team, and a positive workplace culture.

Qualifications

• Excellent interpersonal and written communication.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office and basic computer skills.
• Ability to understand and follow HIPAA compliance.
• Experience in appointment scheduling or customer service is preferred.

Responsibilities

• Greet clients and notify providers of arrivals.
• Check in clients and scan completed paperwork into the EHR.
• Verify insurance and collect co-pays at arrival or when scheduling.
• Schedule intake appointments and explain required documents to clients.
• Orient clients to the space and provide patient rights and privacy information.
• Answer phone calls professionally and assist with appointment inquiries.
• Update client information in systems when changes occur.
• Schedule return visits and process post-visit follow-ups and surveys.
• Assist billing with coding denials and gather patient information as needed.
• Maintain professional relationships with clients and vendors as the face of the practice.
• Maintain medical records and correspondence files, including scheduling changes.
• Attend required trainings and participate in team meetings.
• Perform other duties as assigned.

Skills

Interpersonal skills

Organizational skills

MS Office

HIPAA compliance

Customer service

Education

High school diploma

Associate's degree in Healthcare

Tools

EHR platforms

Job description

Anew Behavioral Health is seeking a Receptionist in Dayton, OH to coordinate scheduling, greet clients, verify insurance, and support billing. You will be the friendly first point of contact, handling check-ins, paperwork, and inquiries with professionalism.

The role requires strong communication, computer skills, and adherence to HIPAA guidelines. This full-time position offers opportunities for growth, a supportive team, and a positive workplace culture.