Behavioral Health Front Desk | Flexible Schedule

Anew Behavioral Health; Mount Vernon (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Paid time off

Company-paid holidays

Insurance benefits on start

Flexible scheduling

Free CEUs

Job summary

Anew Behavioral Health is seeking a Receptionist to coordinate and schedule appointments, provide exceptional customer service, and collaborate with the scheduling team to keep clinics running smoothly. Responsibilities include answering phones, verifying insurance, collecting co-pays, guiding clients through check-in, updating records in the EHR, and assisting billing with any coding issues.

This full-time role is Monday–Friday, 8:00 AM to 5:00 PM, located at Mount Vernon, OH, with benefits

Qualifications

• High school diploma required; associate's degree preferred.
• Experience in appointment scheduling or customer service is preferred.
• Ability to follow HIPAA and maintain confidentiality.
• Strong interpersonal and organizational skills.

Responsibilities

• Welcomes and greets clients, notifies providers of arrival.
• Checks in clients and scans paperwork into the EHR.
• Verifies insurance and collects co-pays at arrival and during scheduling.
• Schedules intake appointments and explains required items.
• Orients clients to the space and provides patient rights and privacy information.
• Answers calls and handles appointment-related inquiries.
• Updates systems with changes to client information.
• Schedules follow-up appointments and processes check-out and surveys.
• Assists billing with coding denials and related issues.
• Maintains medical records and correspondence; manages mail.
• Attends trainings and team meetings; performs other duties.

Skills

Customer service

Appointment scheduling

Interpersonal skills

Organizational skills

MS Office

Education

High school diploma

Associate's degree preferred

Tools

EHR platforms

Job description

Anew Behavioral Health is seeking a Receptionist to coordinate and schedule appointments, provide exceptional customer service, and collaborate with the scheduling team to keep clinics running smoothly. Responsibilities include answering phones, verifying insurance, collecting co-pays, guiding clients through check-in, updating records in the EHR, and assisting billing with any coding issues.

This full-time role is Monday–Friday, 8:00 AM to 5:00 PM, located at Mount Vernon, OH, with benefits