Front Desk & Security Support Specialist

REGION 4 ESC; Houston (TX); On-site; USD 38,000 - 45,000; Full time

Job summary

Region 4 ESC in Houston seeks a Front Desk Receptionist to manage incoming calls, greet visitors, and direct inquiries to the appropriate staff. The ideal candidate has a high school diploma or GED, at least two years as a secretary or office assistant, and proficiency in Microsoft Office, Adobe Acrobat, and Google Workspace.

Excellent customer service, organization, and confidentiality are essential. This full‑time on‑site role supports the Office of Emergency Management and School Safety and

Qualifications

• High school diploma or GED required.
• Two years of experience as a secretary or office assistant.
• Proficiency with Microsoft Office, Adobe Acrobat, and Google Workspace.
• Exemplary customer service, organization, and communication skills.
• Ability to prioritize multiple tasks and maintain confidentiality.

Responsibilities

• Receive and direct calls to the main Region 4 ESC line and take messages.
• Provide directions to ESC and McKinney Conference Center locations.
• Greet visitors and direct them to appropriate staff per policy.
• Support Security with visitor logs, badges, and safety follow-ups.
• Submit service requests for safety, security, and facility repairs.
• Order supplies and assist with travel arrangements as needed.
• Maintain confidentiality of security and staffing information.

Skills

Exemplary customer service skills

Organizational & communication skills

Multi-tasking in fast-paced env

Initiative & confidentiality

Education

High school diploma or GED

Tools

Microsoft Office Suite

Adobe Acrobat

Google Workspace

Job description

Region 4 ESC in Houston seeks a Front Desk Receptionist to manage incoming calls, greet visitors, and direct inquiries to the appropriate staff. The ideal candidate has a high school diploma or GED, at least two years as a secretary or office assistant, and proficiency in Microsoft Office, Adobe Acrobat, and Google Workspace.

Excellent customer service, organization, and confidentiality are essential. This full‑time on‑site role supports the Office of Emergency Management and School Safety and