Front Desk & Security Specialist - Full-Time Benefits

FirstService Residential; Florida; Presencial; USD 36.000 - 48.000; Tempo integral

Resumo da vaga

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate to greet residents and manage guest access. You will monitor security systems, respond to emergencies, and maintain accurate logs while delivering professional customer service.

This full-time role requires clear communication, multitasking ability, and attention to detail. On-site duties include supporting property operations and following safety procedures to ensure a safe, secure building for residents and

Qualificações

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsabilidades

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Conhecimentos

Communication

Customer service

Multitasking

Emergency procedures

Attention to detail

Multilingual

Formação

High school diploma

College-level business/hospitality courses

Ferramentas

Security control systems

Information systems

MS Office

Descrição da vaga

FirstService Residential in West Palm Beach, FL is seeking a Front Desk Associate to greet residents and manage guest access. You will monitor security systems, respond to emergencies, and maintain accurate logs while delivering professional customer service.

This full-time role requires clear communication, multitasking ability, and attention to detail. On-site duties include supporting property operations and following safety procedures to ensure a safe, secure building for residents and