Front Desk & Security Associate: Guest Service

FirstService Residential; Florida; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental plan

Vision plan

401k with company match

Paid holidays

Paid time off

Job summary

FirstService Residential is seeking a Front Desk Associate in Fort Lauderdale, FL to welcome residents, manage guests, and monitor building access. The role requires clear communication, the ability to work independently, and attention to detail in daily logs and procedures.

Responsibilities include greeting residents, directing visitors, operating security systems, and responding to emergencies. Full-time position with weekend coverage and on-site duties. Competitive benefits offered.

Qualifications

• High school diploma or equivalent preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: knowledge of information systems hardware/software preferred.
• Effective written and verbal communication skills.
• Multilingual abilities are desirable.
• Strong customer service, communication and interpersonal skills.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Multilingual

Computer literacy

Education

High school diploma or equivalent

Some college in business or hospitality

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate in Fort Lauderdale, FL to welcome residents, manage guests, and monitor building access. The role requires clear communication, the ability to work independently, and attention to detail in daily logs and procedures.

Responsibilities include greeting residents, directing visitors, operating security systems, and responding to emergencies. Full-time position with weekend coverage and on-site duties. Competitive benefits offered.