Front Desk Security Specialist — Financial Institution

Allied Universal; Cleveland (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal is seeking a Security Guard Full Time Reception Services in Cleveland, OH to serve as a welcoming, visible presence at a financial institution location. You will monitor access, assist employees and visitors, and uphold a secure environment while delivering professional customer service.

Join our agile, reliable team and enjoy a caring culture, opportunities for growth, and health and retirement benefits as you help deter unauthorized access and respond to incidents.

Qualifications

• CPR certification preferred.
• Customer Service Experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and customers at a financial institution by carrying out site-specific security-related procedures and front desk policies.
• Greet visitors, verify access authorization, issue visitor credentials as directed, and maintain accurate visitor and access-related records.
• Monitor lobby activity, access points, alarms, cameras, and/or communication systems, reporting unusual activity or concerns according to site procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner, notifying appropriate personnel and emergency responders when needed.
• Maintain a professional front desk presence, assist with directions and general inquiries, and help to deter unauthorized access to restricted areas.

Skills

Customer service experience

CPR certification

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Guard Full Time Reception Services in Cleveland, OH to serve as a welcoming, visible presence at a financial institution location. You will monitor access, assist employees and visitors, and uphold a secure environment while delivering professional customer service.

Join our agile, reliable team and enjoy a caring culture, opportunities for growth, and health and retirement benefits as you help deter unauthorized access and respond to incidents.