Security Officer - Front Desk & Alarm Panel

Alliedbarton Security Services; Cleveland (OH); On-site; USD 45,461,000 - 49,594,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Reception Alarm Panel in Cleveland, OH. You will serve at a financial institution, greeting visitors, controlling access, and monitoring alarm panels while delivering professional customer service.

This full-time role follows a day-time schedule and offers opportunities to contribute to security operations at a prominent client site. You will participate in incident response, maintain logs, and support colleagues with access control procedures.

Qualifications

• Alarm panel experience is preferred.
• CPR and First Aid experience is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• High school diploma or equivalent.
• A background investigation and drug screen may be required by policy.

Responsibilities

• Provide customer service to employees, visitors, and customers at a financial institution by carrying out site-specific procedures, access-control practices, and emergency response activities when appropriate.
• Greet visitors, verify identification and appointments, issue visitor credentials, and direct guests according to location procedures.
• Monitor access points, visitor activity, and security systems from the front desk; report concerns to appropriate personnel.
• Respond to incidents and emergencies calmly, following escalation and procedures.
• Maintain accurate visitor logs, access records, and incident reports while protecting confidentiality.

Skills

Alarm panel experience

CPR and First Aid

Access control

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Reception Alarm Panel in Cleveland, OH. You will serve at a financial institution, greeting visitors, controlling access, and monitoring alarm panels while delivering professional customer service.

This full-time role follows a day-time schedule and offers opportunities to contribute to security operations at a prominent client site. You will participate in incident response, maintain logs, and support colleagues with access control procedures.