Front Desk Security & Resident Support (Evenings & Weekends)

ACMH, INC.; New York (NY); On-site; USD 23,866 - 33,992; Part time

Job summary

ACMH, INC. in Manhattan (Washington Heights) seeks a Front Desk Monitor for Friday, Saturday and Monday nights (11:00pm-7:00am) or Tue-Wed-Sat day/evening shifts. You will monitor residents, handle messages, distribute mail, and assist with emergencies.

This role requires a high school diploma and strong people skills. You may cover front desk duties at multiple ACMH residential locations as needed, maintaining a calm and professional demeanor.

Qualifications

• High school diploma required.
• Ability to work with people and take responsibility to carry out duties.

Responsibilities

• Monitors entry and egress of residents and guests.
• Takes telephone messages for residents and staff.
• Distributes resident mail.
• Provides first line of defense in emergencies and assists with crisis interventions.
• Conducts building rounds during shift.
• Records events, incidents, and observations in the Front Desk Logbook.
• Monitors and documents resident self-administration of medication.
• Reports incidents or behavioral changes to on-call staff.
• Attends training as requested by supervisor.
• Provides front desk coverage at other ACMH locations as needed.

Education

High school diploma

Job description

ACMH, INC. in Manhattan (Washington Heights) seeks a Front Desk Monitor for Friday, Saturday and Monday nights (11:00pm-7:00am) or Tue-Wed-Sat day/evening shifts. You will monitor residents, handle messages, distribute mail, and assist with emergencies.

This role requires a high school diploma and strong people skills. You may cover front desk duties at multiple ACMH residential locations as needed, maintaining a calm and professional demeanor.