Night Front Desk & Safety Monitor (Residential)

ACMH INC; New York (NY); On-site; USD 39,000 - 48,000; Full time

Job summary

ACMH INC is seeking a Front Desk Monitor for Sabra Goldman House in Queens Village, NY. This night shift position runs Sundays through Thursdays from 11:00pm to 7:00am, and requires a calm, professional demeanor while supporting residents and staff.

Responsibilities include monitoring entry points, receiving messages, distributing mail, documenting events, and assisting with crisis intervention and building safety procedures.

Qualifications

• High school diploma and ability to work with people.
• Ability to take responsibility to carry out the duties of the position.
• Willingness to cover front desk shifts at multiple ACMH residential locations as needed.

Responsibilities

• Monitors the entry and egress of building residents and guests.
• Responsible for taking telephone messages for the residents and staff of the building.
• Responsible for the distribution of resident mail.
• Provides the first line of defense in case of emergencies; assists with crisis intervention and building evacuation.
• Conducts building rounds throughout shift.
• Accurately records resident events, incidents, and building walkthrough observations in the Front Desk Logbook.
• Monitors and documents client self-administration of medication, according to program policy and procedures.
• Report incidents or behavioral changes in residents to on-call staff.
• Assists with client cooperative meal plan as applicable.
• Attends training as requested by supervisory staff.
• Provides front desk coverage at other ACMH residential locations as assigned, based on program needs.
• Maintains a calm, respectful, and professional demeanor when interacting with residents, staff members, and visitors.
• Duties as assigned by supervisor.

Education

High school diploma

Job description

ACMH INC is seeking a Front Desk Monitor for Sabra Goldman House in Queens Village, NY. This night shift position runs Sundays through Thursdays from 11:00pm to 7:00am, and requires a calm, professional demeanor while supporting residents and staff.

Responsibilities include monitoring entry points, receiving messages, distributing mail, documenting events, and assisting with crisis intervention and building safety procedures.