Front Desk Security Pro: Visitor Access & Safety

Allied Universal; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart Tools Access to shifts

Career Growth opportunities

Medical and dental benefits

Job summary

Allied Universal, a leading security and facility services provider, seeks a full-time Front Desk Visitor Engagement Security Officer in Los Angeles, CA. You will greet visitors, manage access, monitor cameras, and respond to incidents while upholding safety and service standards.

Responsibilities include logging visitors, assisting tenants and contractors, and maintaining professional communication with staff. A background check and licenses may be required; CPR/First Aid is preferred.

Qualifications

• Must lift up to 20 pounds.
• Guard Card or license preferred.
• CPR and First Aid certification preferred.
• Comfort using a computer or tablet preferred.
• 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check required by law.
• Criminal histories considered per laws.
• Drug screen required where permitted.
• Licensing may be required by state/local laws.
• Driver’s license required only for driving positions.

Responsibilities

• Provide exceptional customer service to tenants, visitors, contractors, and staff at a commercial real estate front desk by following site procedures and security policies.
• Monitor building lobby access, verify visitor credentials, issue passes, and maintain logs.
• Receive calls, provide directions and building information, and communicate professionally with tenants and guests.
• Monitor cameras, access control, alarms, and security equipment from the front desk; report issues per site procedures.
• Respond to incidents, alarms, and critical situations calmly, contacting appropriate personnel and filing reports.

Skills

Customer service

Front desk

Access control

Communication

Incident response

Education

High school diploma or equivalent

Tools

CPR/First Aid certification

Security systems

Job description

Allied Universal, a leading security and facility services provider, seeks a full-time Front Desk Visitor Engagement Security Officer in Los Angeles, CA. You will greet visitors, manage access, monitor cameras, and respond to incidents while upholding safety and service standards.

Responsibilities include logging visitors, assisting tenants and contractors, and maintaining professional communication with staff. A background check and licenses may be required; CPR/First Aid is preferred.