Front Desk Security Officer: Highrise Hotel Concierge

Allied Universal; Los Angeles (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement plan

Medical benefits

Dental benefits

Vision benefits

Life Insurance & AD&D

Disability insurance

Discount program

Job summary

Allied Universal, a leading security and facility services provider, is seeking a Security Officer Full Time Highrise Reception in Los Angeles, CA. You will greet guests, manage visitor access, monitor activity, and provide exceptional customer service and communication.

As a visible front desk presence, you will deter incidents and support a safe, welcoming guest experience. A high school diploma and security experience are preferred; licensing where required may be needed.

Qualifications

• Minimum 2 years of security-related experience or equivalent.
• Customer service experience is preferred.
• A guard card or license is preferred where applicable.

Responsibilities

• Provide customer service to hotel and resort guests, visitors, and staff by carrying out site-specific security-related procedures and front desk policies.
• Greet and direct guests, maintain a professional front desk presence, and assist with access-related questions.
• Monitor entry activity, verify authorized access, and document visitor information and deliveries.
• Respond to incidents and guest concerns calmly and escalate as needed.
• Maintain logs and reports for incidents and shift communications.

Skills

Security experience

Customer service

Front desk operations

Education

High school diploma or equivalent

Job description

Allied Universal, a leading security and facility services provider, is seeking a Security Officer Full Time Highrise Reception in Los Angeles, CA. You will greet guests, manage visitor access, monitor activity, and provide exceptional customer service and communication.

As a visible front desk presence, you will deter incidents and support a safe, welcoming guest experience. A high school diploma and security experience are preferred; licensing where required may be needed.