Front Desk & Security Host (Thu–Sun, 2–10pm)

FirstService Residential; Florida; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate in Florida. The role requires independent work, strong communication, and customer service skills. You will greet residents, monitor access and emergency systems, and maintain daily logs with a focus on safety and security.

The position offers full benefits, a schedule of Thursday through Sunday 2pm–10pm, and compensation of $18.00 per hour. AEDT considerations and onsite responsibilities are noted in the description.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Multilingual

Written communication

Business experience

Education

High school diploma

College courses in business/hospitality

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate in Florida. The role requires independent work, strong communication, and customer service skills. You will greet residents, monitor access and emergency systems, and maintain daily logs with a focus on safety and security.

The position offers full benefits, a schedule of Thursday through Sunday 2pm–10pm, and compensation of $18.00 per hour. AEDT considerations and onsite responsibilities are noted in the description.