Front Desk Scheduling Specialist (Bradenton/Lakewood Ranch)

Precision Healthcare Specialists LLC; Bradenton (FL); Hybrid; USD 32,000 - 38,000; Full time

Job summary

Precision Healthcare Specialists LLC is seeking a Front Desk professional to enhance the patient experience at our Bradenton and Lakewood Ranch locations. The role requires travel between centers and regular coordination to ensure smooth operations.

Responsibilities include greeting patients, scheduling, and handling copays, while documenting information in the EMR and assisting patients via phone, email, and in person. A strong emphasis on HIPAA compliance and medical terminology is essential.

Qualifications

• High school diploma or equivalent required.
• Strong phone skills and customer service experience.
• Ability to multitask and stay organized with a high degree of accuracy.
• Knowledge of medical terminology and HIPAA laws required.
• Medical office: 1 year (Required)

Responsibilities

• Greeting patients, scheduling appointments, and collecting copays and patient payments.
• Documenting patient information using our EMR system.
• Communicating with patients via phone, email, and in-person regarding their visit with our doctor and any issues that need to be addressed first before making any decisions about their condition or treatment options.
• Reviewing patient histories, charts, and discussing concerns with patients and directing inquiries to the appropriate channel.
• Collecting copays and other payments from patients during their visit with our doctor.

Skills

Phone skills

Customer service

Multitasking

Medical terminology

HIPAA knowledge

Education

High school diploma

Job description

Description

As a Front Desk, you will be responsible for the customer experience. We are looking for someone who is passionate about helping people. This position will be split between our Bradenton and Lakewood Ranch locations, and regular travel between the two centers is required.

JOB RESPONSIBILITIES:

• Greeting patients, scheduling appointments, and collecting copays and patient payments.
• Documenting patient information using our EMR system.
• Communicating with patients via phone, email, and in-person regarding their visit with our doctor and any issues that need to be addressed first before making any decisions about their condition or treatment options.
• Reviewing patient histories, charts, and discussing concerns with patients and directing inquiries to the appropriate channel.
• Collecting copays and other payments from patients during their visit with our doctor.

Requirements

• High school diploma or equivalent required.
• Strong phone skills and customer service experience.
• Ability to multitask and stay organized with a high degree of accuracy.
• Knowledge of medical terminology and HIPAA laws required.
• Medical office: 1 year (Required)