Behavioral Health Receptionist & Scheduling Coordinator

Anew Behavioral Health, Ohio; Mount Vernon (OH); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Weekly Pay

Paid time off

Company-paid holidays

Insurance benefits eligibility

Flexible scheduling

Job summary

Anew Behavioral Health in Mount Vernon, OH is seeking a full-time Receptionist to coordinate and schedule client appointments, deliver exceptional customer service, and collaborate with scheduling staff. The role includes answering calls, verifying insurance, and assisting with check-in processes.

Responsibilities include greeting clients, updating the EHR, collecting co-pays, and ensuring accurate scheduling. Must maintain HIPAA compliance while supporting billing and front-desk operations.

Qualifications

• High school diploma required; associate degree preferred.
• Experience in appointment scheduling or customer service preferred.
• Ability to sit long periods and lift 20 pounds.
• Must pass Federal and State background checks.

Responsibilities

• Greet clients and check in for appointments.
• Answer phones, schedule services, verify insurance.
• Collect co-pays and update client records in the EHR.
• Assist with billing issues and coordinate with providers.
• Maintain confidentiality and HIPAA compliance.

Skills

Interpersonal skills

MS Office

EHR platforms

HIPAA compliance

Education

High school diploma

Associate degree in Healthcare field

Job description

Anew Behavioral Health in Mount Vernon, OH is seeking a full-time Receptionist to coordinate and schedule client appointments, deliver exceptional customer service, and collaborate with scheduling staff. The role includes answering calls, verifying insurance, and assisting with check-in processes.

Responsibilities include greeting clients, updating the EHR, collecting co-pays, and ensuring accurate scheduling. Must maintain HIPAA compliance while supporting billing and front-desk operations.