Front Desk & Scheduling Coordinator – Patient Experience

Smile Doctors LLC; Naperville (IL); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Pasha Orthodontics is seeking a Front Desk Coordinator I to join our growing team in Naperville, IL. You’ll greet patients, verify insurance information, schedule visits, and collect payments.

You’ll also assist with check-in, reminders, and keeping charts up to date, while routing calls and supporting a welcoming patient experience. We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, disability coverage, 401(k), paid time

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member(s).
• Verifies insurance information and collects payments.
• Makes appointments for returning patients and prints reminders.
• Answers, screens, and routes calls; handles messages as needed.
• Updates charts and patient information; coordinates scheduling adjustments.
• Drives internal marketing initiatives and fosters team participation.

Skills

Verbal and written communication

Active listening

Education

High School Diploma or equivalent

Job description

Pasha Orthodontics is seeking a Front Desk Coordinator I to join our growing team in Naperville, IL. You’ll greet patients, verify insurance information, schedule visits, and collect payments.

You’ll also assist with check-in, reminders, and keeping charts up to date, while routing calls and supporting a welcoming patient experience. We offer a competitive salary and a comprehensive benefits package, including medical, dental, vision, and life insurance, disability coverage, 401(k), paid time