Front Desk & Scheduling Coordinator

Open Arms Link; Lansing (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Open Arms Link in the United States is seeking a Receptionist to provide front-desk support, handle calls, scheduling, and visitor welcome services, while maintaining a professional environment aligned with the agency's care mission.

The role emphasizes accurate messaging, organization, confidentiality, and collaborative work with caregivers and staff to ensure smooth daily operations.

Qualifications

• 1 year receptionist/administrative experience preferred.
• Proficient in MS Office (Outlook, Excel).
• Strong keyboarding and data entry skills.
• Experience using Microsoft Teams for meetings.
• Excellent organizational and communication skills.

Responsibilities

• Answer and route incoming calls professionally.
• Take accurate messages and relay to staff.
• Schedule and confirm appointments for clients and staff.
• Greet visitors and assist on arrival.
• Take meeting notes and distribute summaries.
• Maintain confidentiality of sensitive information.

Skills

Communication

Organization

Time management

Keyboarding

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Job description

Open Arms Link in the United States is seeking a Receptionist to provide front-desk support, handle calls, scheduling, and visitor welcome services, while maintaining a professional environment aligned with the agency's care mission.

The role emphasizes accurate messaging, organization, confidentiality, and collaborative work with caregivers and staff to ensure smooth daily operations.