Patient Intake & Front Desk Specialist | Flexible Schedule

CARE FIRST HOME HEALTH CARE INC; Bakersfield (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible schedule

Job summary

CARE FIRST HOME HEALTH CARE INC is seeking an Intake Specialist cum Receptionist to serve as the first point of contact for patients and families. The role combines front office administrative duties with intake coordination to ensure a smooth process from referral to admission.

The ideal candidate is organized, professional, and able to multitask in a fast-paced healthcare environment. Responsibilities include coordinating referrals, verifying insurance, data entry, and managing front desk

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Minimum 1–2 years of experience in Home Health, Hospice, or Medical Office preferred.
• Knowledge of medical terminology and basic insurance verification is a plus.
• Proficiency in Microsoft Office and EMR/EHR systems (e.g., WellSky, Kinnser, Axxess).
• Excellent communication, organizational, and multitasking skills.
• Ability to maintain a compassionate and professional demeanor when interacting with patients and families.

Responsibilities

• Intake Coordination: Receive and process new patient referrals from hospitals, physicians, and facilities.
• Verify insurance eligibility, benefits, and authorization requirements.
• Coordinate with clinical staff, case managers, and physicians to gather necessary documentation.
• Input accurate patient demographics and referral information into the EMR system.
• Schedule initial home health assessments and communicate appointment details with patients/families.
• Follow up on pending documentation to ensure timely admissions.
• Maintain confidentiality and HIPAA compliance at all times.

Skills

Medical terminology

Communication skills

Organizational skills

Multitasking

Data entry

Compassionate demeanor

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

EMR/EHR systems

WellSky

Kinnser

Axxess

Microsoft Office

Job description

CARE FIRST HOME HEALTH CARE INC is seeking an Intake Specialist cum Receptionist to serve as the first point of contact for patients and families. The role combines front office administrative duties with intake coordination to ensure a smooth process from referral to admission.

The ideal candidate is organized, professional, and able to multitask in a fast-paced healthcare environment. Responsibilities include coordinating referrals, verifying insurance, data entry, and managing front desk