Front Desk Coordinator – Welcoming Care Center

LIFE Northwestern Pennsylvania; Youngstown (AR); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid holidays

PTO starting at 3 weeks

Medical, dental, & vision

Life and AD&D insurance

HSA & FSA

Short term disability

Group life insurance

Parental leave

Tuition reimbursement

Retirement plan with company match

Mileage reimbursement

Job summary

One Senior Care is seeking a friendly Receptionist to create a warm front-desk presence for participants, families, staff, and visitors from the moment they walk through the door. You’ll handle calls, greet guests, and keep the lobby organized with patience and teamwork.

The role emphasizes dependable, calm service in a steady environment, with training provided to support you as you grow within the center and help maintain a welcoming, safe, and respectful atmosphere for all.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of administrative support experience.
• Experience with frail or elderly populations is a plus, with training provided.
• Capable of assisting individuals with mobility needs.

Responsibilities

• Greet Participants, visitors, and staff warmly and professionally.
• Answer and direct phone calls to departments.
• Assist Participants and visitors with questions and directions.
• Ensure visitors and vendors sign in and out.
• Receive mail and newspapers, and maintain lobby cleanliness.
• Open doors or manage elevator access for EMS staff when needed.
• Support Participant tracking and complete clerical tasks.
• Scan documents and help reduce paperwork backlogs.
• Participate in team discussions and quality improvement activities.
• Other duties as assigned.

Skills

Warm interpersonal skills

Phone etiquette

Organized

Teamwork

CPR/First Aid training (or willing to)

Education

High school diploma or equivalent

Job description

One Senior Care is seeking a friendly Receptionist to create a warm front-desk presence for participants, families, staff, and visitors from the moment they walk through the door. You’ll handle calls, greet guests, and keep the lobby organized with patience and teamwork.

The role emphasizes dependable, calm service in a steady environment, with training provided to support you as you grow within the center and help maintain a welcoming, safe, and respectful atmosphere for all.