Client Experience & Sales Specialist

SEV Laser; Chandler (AZ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Paid Sick Leave

Employee Discounts on SEV SKIN

Company recognition programs and team

Professional development and career

Job summary

SEV SKIN is hiring a Front Desk Sales Associate in Chandler, AZ. You will promote services, educate clients on treatments and pricing, and drive individual sales while ensuring a superior client experience from arrival to departure.

You’ll manage bookings, payments, and inquiries using our systems. The role requires weekend availability and a friendly, professional demeanor to support a growing aesthetics brand with multiple studios.

Qualifications

• Sales-driven mindset with confidence recommending services and products.
• Natural ability to connect with people and create memorable experiences.
• Strong communication, customer service, and active-listening skills.
• Excellent attention to detail and multitasking ability.
• Comfort using booking platforms and client-management systems.
• Basic math skills to process payments accurately.
• Reliability, punctuality, and consistent attendance.
• Ability to work independently and in a team.
• Weekend availability required.
• Experience in fitness, hospitality, retail sales, beauty, or medical aesthetics preferred.

Responsibilities

• Promote SEV SKIN services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting the clinic’s overall performance.
• Build lasting client relationships through personalized and knowledgeable service.
• Warmly welcome clients and provide a polished experience from arrival through departure.
• Manage client check-in, check-out, and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and voicemail messages promptly and professionally.
• Address client questions and concerns with care, urgency, and professionalism.
• Use SEV SKIN’s booking and client-management systems accurately and efficiently.
• Complete opening and closing responsibilities according to established procedures.
• Maintain a clean, organized, stocked, and welcoming front-desk environment.
• Assist with transitional treatment-room cleaning when needed.
• Monitor supplies and communicate inventory needs to management.
• Participate in required service, systems, and sales training.
• Support new team members by modeling SEV SKIN’s service and selling standards.
• Assist with other clinic responsibilities as directed by operational or clinical leadership.

Skills

Sales-driven mindset

Customer engagement

Communication skills

Attention to detail

Multitasking

Tech-savvy

Punctuality

Teamwork

Weekend availability

Job description

SEV SKIN is hiring a Front Desk Sales Associate in Chandler, AZ. You will promote services, educate clients on treatments and pricing, and drive individual sales while ensuring a superior client experience from arrival to departure.

You’ll manage bookings, payments, and inquiries using our systems. The role requires weekend availability and a friendly, professional demeanor to support a growing aesthetics brand with multiple studios.