Front Desk Sales & Client Experience Specialist

SEV Skin; New York (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Employee Discounts on SEV SKINServices

Company recognition programs

Professional development and career增长

Job summary

SEV SKIN in New York, NY seeks a Front Desk Sales Associate to drive sales and deliver exceptional client experiences. You’ll welcome clients, book appointments, promote services, and help guests explore memberships, packages, and products.

The role combines sales with client service in a fast-paced clinic, requiring weekend availability and strong interpersonal skills. Join a recognized aesthetics brand with nationwide growth.

Qualifications

• Sales-driven mindset and confidence recommending services and products.
• Natural ability to connect with people and create memorable experiences.
• Strong communication, customer service, and active-listening skills.
• Excellent attention to detail and the ability to multitask.
• Comfort using computers, booking platforms, and client-management systems.
• Basic math skills and the ability to process payments accurately.
• Reliability, punctuality, and consistent attendance.

Responsibilities

• Promote SEV SKIN services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting clinic performance.
• Build lasting client relationships through personalized service.
• Warmly welcome clients and provide a polished experience from arrival through departure.
• Manage client check-in, check-out, and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and voicemail messages promptly and professionally.
• Address client questions and concerns with care and professionalism.
• Use SEV SKIN’s booking and client-management systems accurately and efficiently.
• Complete opening and closing responsibilities according to procedures.
• Maintain a clean, organized front-desk environment.
• Assist with transitional treatment-room cleaning when needed.
• Monitor supplies and communicate inventory needs to management.
• Participate in service, systems, and sales training.
• Support new team members by modeling SEV SKIN’s standards.

Skills

Sales mindset

Client engagement

Communication skills

Attention to detail

Multitasking

Tech-savvy booking systems

Job description

SEV SKIN in New York, NY seeks a Front Desk Sales Associate to drive sales and deliver exceptional client experiences. You’ll welcome clients, book appointments, promote services, and help guests explore memberships, packages, and products.

The role combines sales with client service in a fast-paced clinic, requiring weekend availability and strong interpersonal skills. Join a recognized aesthetics brand with nationwide growth.