Client Experience & Sales Associate (Weekend Availability)

SEV SKIN; Long Beach (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

401(k) Retirement Savings Plan

Paid Time Off

Paid Sick Leave

Employee Discounts on SEV SKIN

Job summary

SEV SKIN is seeking a Front Desk Sales Associate to drive client experiences and sales. As the first and last contact, you’ll welcome clients, explain services and products, and help them choose memberships and packages. This role blends customer service with sales goals in a fast-paced clinic.

The ideal candidate is sales-minded, personable, reliable, and comfortable using booking systems. Weekend availability is required; prior experience in beauty or client-facing environments is preferred.

Qualifications

• A sales-driven mindset and confidence recommending services and products.
• A natural ability to connect with people and create memorable experiences.
• Strong communication, customer service, and active-listening skills.
• Excellent attention to detail and the ability to multitask.
• Comfort using computers, booking platforms, and client-management systems.
• Basic math skills and the ability to process payments accurately.
• Reliability, punctuality, and consistent attendance.
• The ability to work independently and as part of a collaborative team.
• Weekend availability is required.
• Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or another client-focused environment is preferred.

Responsibilities

• Promote SEV services, packages, memberships, promotions, and retail products.
• Identify client needs and confidently recommend appropriate services and upgrades.
• Educate clients on available treatments, pricing, and promotions.
• Work toward individual sales goals while supporting the clinic’s overall performance.
• Build lasting client relationships through personalized and knowledgeable service.
• Warmly welcome clients and provide a polished experience from arrival through departure.
• Manage client check-in, check-out, and payment processing accurately.
• Book, modify, and cancel appointments with attention to detail.
• Answer calls, emails, and voicemail messages promptly and professionally.
• Address client questions and concerns with care, urgency, and professionalism.
• Use SEV Skin’s booking and client-management systems accurately and efficiently.
• Complete opening and closing responsibilities according to established procedures.
• Maintain a clean, organized, stocked, and welcoming front-desk environment.
• Assist with transitional treatment-room cleaning when needed.
• Monitor supplies and communicate inventory needs to management.
• Participate in required service, systems, and sales training.
• Support new team members by modeling SEV Skin’s service and selling standards.
• Assist with other clinic responsibilities as directed by operational or clinical leadership.

Skills

Sales mindset

Customer service

Communication

Attention to detail

Tech savvy

Payment processing

Reliability

Punctuality

Team player

Weekend availability

Job description

SEV SKIN is seeking a Front Desk Sales Associate to drive client experiences and sales. As the first and last contact, you’ll welcome clients, explain services and products, and help them choose memberships and packages. This role blends customer service with sales goals in a fast-paced clinic.

The ideal candidate is sales-minded, personable, reliable, and comfortable using booking systems. Weekend availability is required; prior experience in beauty or client-facing environments is preferred.