Front Desk/Sales Associate - Tyler, Tx

StretchLab - South Sarasota; Tyler (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Commission on sales

Performance bonus

Growth opportunities

Job summary

StretchLab - South Sarasota is seeking a Front Desk/Sales Associate to welcome clients and drive membership and service sales. This role blends customer service, sales, and administrative duties to ensure a positive studio experience.

Fitness knowledge is helpful but not required, with room for growth within the company. The candidate will assist with lead generation, greet guests, manage check-ins, and handle payments while promoting services and promotions.

Qualifications

• Excellent sales, communication, and customer service skills.
• Goal-oriented with ability to achieve sales in memberships.
• Must be able to work under pressure and meet deadlines.
• Proficient computer skills.
• Daily and/or occasional travel may be required.
• Must be able to make phone calls throughout the shift.

Responsibilities

• Assist the General Manager with the sales process of lead generation, follow-up, and close.
• Greet clients and guests in a friendly and professional manner.
• Manage front desk operations including check-ins, scheduling, and phone calls.
• Drive sales by converting inquiries into memberships or sessions.
• Educate clients about services, memberships, and promotions.
• Book intro sessions.
• Follow up with leads and prospects.
• Process payments.
• Assist with studio cleanliness and organizations.
• Present available services to current or prospective members.
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes.
• Support team marketing events to promote the club.
• Other duties as assigned.

Skills

Sales skills

Communication

Customer service

Goal oriented

Proficient computer skills

Phone calls

Travel flexibility

Schedule flexibility

Job description

POSITION: Front Desk/Sales Associate

The purpose of the Front Desk/Sales Associate is to assist the General Manager. He or she is responsible for creating a welcoming environment for clients while driving membership and service sales. This role combines customer service, sales, and administrative tasks to ensure a smooth and positive experience for every guest. Fitness knowledge or background is preferred but not required.

Requirements:

• A flexible schedule would be preferredbut not required
• Excellent sales, communication, and customer service skills
• Goal-oriented with an ability to achieve sales in memberships
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required
• Must be able to make phone calls throughout the shift

RESPONSIBILITIES:

• Assist the General Manager with thesales process of lead generation, follow-up, and close
• Greet clients and guests in a friendly and professional manner
• Manage front desk operations including check-ins, scheduling, and phone calls
• Drive sales by converting inquiries into memberships or sessions
• Educate clients about services, memberships, and promotions
• Book intro sessions
• Follow up with leads and prospects
• Process payments
• Assist with studio cleanliness and organizations
• Present available services to current or prospective membersBook quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Support team marketing events(pop ups, health fairs, marathons, and community events) to promote the club
• Other duties as assigned

COMPENSATION & PERKS:

• Commission paid on sales
• Opportunity for bonus based on performance
• Opportunity for growth within the company