Sales Associate/Front Desk (Part Time)

Rumble Boxing SoNo; Montvale (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Rumble Boxing SoNo is seeking a sales-oriented front desk associate in Montvale, NJ. You will check in clients for sessions, deliver top-tier member experiences, and drive memberships and retail sales. The role requires strong hospitality skills, English fluency, and the ability to work with Club Ready software.

You will collaborate with studio management and franchise owners, participate in events, and uphold brand standards while pursuing personal sales goals in a fast-paced environment.

Qualifications

• Excellent sales, communication, and customer service skills required.
• Fluency in English with strong written and verbal communication.
• Ability to learn and use Club Ready software.

Responsibilities

• Check in clients for sessions
• Provide top of the line service to members
• Execute sales and hospitality process of first time member experience, follow up, and close
• Maintain acceptable level of personal sales production
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives

Skills

Sales skills

Customer service

Communication

Fluent English

Tools

Club Ready

Job description

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Must have genuine hospitality and passion for people
• Goal-oriented with an ability to achieve sales in memberships and retail
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability

PHYSICAL REQUIREMENTS:

• Must be able and willing to move bags, and perform minor maintenance
• Must be willing to clean Rumble, Bathrooms, Lobby, etc.
• Must be able to lift up to 30lbs

RESPONSIBILITIES:

• Check in clients for sessions
• Provide top of the line service to all new and existing members
• Execute sales and hospitality process of first time member experience, follow up, and close
• Maintain acceptable level of personal sales production
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives