Sales Associate/Front Desk (Full Time)

Rumble Boxing SoNo; Montvale (NJ); On-site; USD 38,000 - 60,000; Full time

Job summary

Rumble Boxing SoNo is seeking a front-of-house Sales & Hospitality Associate to welcome members, check in clients, and drive memberships and retail sales. You will deliver top-tier service, execute the first-time member experience, and collaborate with management and franchise owners to maintain brand standards.

Ideal candidates have outstanding sales, communication, and customer service skills, fluency in English, and the ability to work a flexible schedule including holidays and weekends.

Qualifications

• Excellent sales, communication, and customer service skills required.
• Genuine hospitality and passion for people.
• Goal-oriented with ability to achieve sales in memberships and retail.
• Ability to learn and use the Club Ready software system.
• Fluent in English with excellent communication via in person, phone and email.
• Able to work under pressure and meet deadlines.
• Proficient computer skills.
• Flexible for a non-traditional schedule including some holiday, early-morning and weekend availability.

Responsibilities

• Check in clients for sessions
• Provide top of the line service to all new and existing members
• Execute sales and hospitality process of first time member experience, follow up, and close
• Maintain acceptable level of personal sales production
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives

Skills

Sales

Communication

Customer service

Hospitality

Goal-oriented

Fluent English

Computer skills

Flexibility

Tools

Club Ready

Job description

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Must have genuine hospitality and passion for people
• Goal-oriented with an ability to achieve sales in memberships and retail
• Ability to learn and use the Club Ready software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability

PHYSICAL REQUIREMENTS:

• Must be able and willing to move bags, and perform minor maintenance
• Must be willing to clean Rumble, Bathrooms, Lobby, etc.
• Must be able to lift up to 30lbs

RESPONSIBILITIES:

• Check in clients for sessions
• Provide top of the line service to all new and existing members
• Execute sales and hospitality process of first time member experience, follow up, and close
• Maintain acceptable level of personal sales production
• Work collaboratively with studio management and franchise owner(s)
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Maintain brand standards and initiatives