Front Desk Sales Associate

Massage Envy; Short Hills (NJ); Presencial; USD 22.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tips & commissions

Sign-on bonus

Health insurance

401(k) match

Paid time off

Referral program

Employee assistance program

Flexible schedule

Free monthly service

Product discounts

Training

Descripción de la vacante

Massage Envy Short Hills is seeking team members to deliver outstanding customer service and engage guests on Total Body Care offerings. You will educate clients on services, promote the Wellness Program, and help book appointments while supporting a welcoming environment.

The role involves assisting with scheduling, responding to inquiries, and growing a loyal client base through in-person and phone/email outreach. Full-time and part-time positions available, with flexible hours.

Formación

• Have previous retail or sales experience (preferred).
• Have great people skills and can establish positive relationships with guests.
• General knowledge of massage and skincare services.

Responsabilidades

• Provide outstanding customer service and make guests feel valued and understood.
• Educate clients on services and promote the Massage Envy Wellness Program.
• Book clients for services and encourage homecare retail purchases based on provider recommendations.
• Assist with scheduling, answering calls and handling emails to support clinic flow.

Conocimientos

Retail sales

People skills

Math skills

Computer skills

Multitasking

Descripción del empleo

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Short Hills, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $16.00-17.00/hourly plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location*