Front Desk Sales Associate

Massage Envy; Shoal Run (AL); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive base pay

Bonuses and commission

Paid time off

Employee referral program

Employee Assistance Program

Flexible schedule

Product/service training

Discounts on products

Job summary

Massage Envy Greystone is seeking team members to support guests through exceptional customer service and sales of wellness services. The role includes greeting clients, educating them on Massage Envy Wellness Program, and scheduling services for ongoing care.

We value people who can multitask, handle a fast-paced environment, and build positive relationships with guests while promoting total body care through Skin and Massage services and product discounts.

Qualifications

• Experience in retail or sales is preferred.
• Strong math skills and ability to multitask.
• Excellent interpersonal skills and ability to build relationships with guests.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients on Massage Envy Wellness Program and services.
• Book clients for future services and promote homecare retail purchases.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Retail sales

Customer service

Math skills

People skills

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Greystone, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $12.00 plus bonuses and commission
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location