Front Desk Associate

Massage Envy; Fort Worth (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Paid time off

Referral program

Employee Assistance Program

Flexible schedule

Training and development

Free massage/service monthly

15% off products

Job summary

Massage Envy Alliance Town Center in Fort Worth is hiring to deliver exceptional wellness experiences. You will educate clients on services, book appointments, and support daily clinic operations while building lasting relationships with guests.

The role offers both full-time and part-time opportunities, with a base pay of $12.00 per hour plus commission. Enjoy benefits for full-time staff, paid time off, and monthly complimentary services as part of a supportive, growth‑oriented team.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills with multitasking ability.
• Excellent people skills and guest relationship building.
• General knowledge of massage and skincare services.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and the Wellness Program, and encourage homecare purchases.
• Manage scheduling, phones, emails, and clinic flow.
• Grow and retain a client base through in-person and outreach.

Skills

Retail sales

Math & computers

People skills

Bodycare knowledge

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Alliance Town Center, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $12.00/hourly plus commission
• Healthcare including medical, dental and vision plans for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 15% off most products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location