Front Desk Sales Associate

Massage Envy; Daphne (AL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Training and development

Free monthly massage/skin service

Product discounts

Job summary

Massage Envy Daphne is seeking motivated individuals to join our team. We offer competitive base pay, bonuses, and commissions, along with employer-paid healthcare for full-time staff and a flexible schedule to support work/life balance.

As part of the Wellness team, you will educate clients on Total Body Care services, book appointments, and help grow a loyal client base while delivering exceptional guest experiences.

Qualifications

• Has retail or sales experience (preferred).
• Excellent math and computer skills and ability to multitask.
• Great people skills and can build relationships with guests.
• Knowledge of massage and skincare services is a plus.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on services and wellness programs, book future services, and encourage retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls and emails, and addressing questions.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail experience

Customer service

Math skills

People skills

multitask

Tools

POS system

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Daphne, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay, bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday evening shifts, Holidays, and Weekends

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location