Front Desk Sales Associate

Massage Envy; Gulf Shores (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Flexible schedule

Training

30% off products

Retail commission

Job summary

Massage Envy Gulf Shores is hiring a friendly Sales Associate to welcome guests, educate them on Total Body Care services, and help grow our wellness program. You’ll complete transactions, schedule appointments, and guide clients toward home retail purchases based on provider recommendations.

We value a flexible schedule, on-the-job training, and a supportive team culture with opportunities for advancement. Eligible candidates have a high school diploma and prior retail or sales experience.

Qualifications

• High school diploma (or equivalent) and retail or sales experience preferred.
• Strong math and computer skills with ability to multitask.
• Excellent people skills and ability to build positive guest relationships.
• Knowledge of massage and skin care services aligned with total body care.

Responsibilities

• Provide outstanding customer service and ensure clients feel valued.
• Educate clients on services, promote the Wellness Program, book future services, and encourage home care retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering calls, responding to emails, and addressing questions.
• Grow and retain a client base through in-person and phone/email outreach.

Job description

Where Better Careers Begin!

Massage Envy Gulf Shores, 160 Cotton Creek Dr, Gulf Shores AL

Do you have a passion for helping others?

At the Massage Envy Gulf Shores franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 30% off all products
• Commission on Retail and Membership sales

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home care retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for eachindividual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions postedfor a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.