Front Desk & Resident Services Specialist

Arcadia Care Peoria Heights; Peoria Heights (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Arcadia Care Peoria Heights is seeking a front desk/administrative assistant to provide exceptional customer service by answering inquiries and collecting information from the public, residents, and visitors. The role includes greeting visitors, directing them to their destinations, and assisting staff with daily clerical tasks.

Candidates should have a high-school diploma or equivalent, strong Microsoft Office skills, and the ability to multi-task and remain composed under pressure.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.

Responsibilities

• Operate switchboard to answer and forward calls, provide information and take messages.
• Greet visitors and direct or escort them to destinations.
• Assist residents, family members, employees and other visitors as needed.
• Perform general administrative tasks such as word processing and data entry.

Skills

Multi-tasking

Prioritization

Work under pressure

Professional appearance

Proactive problem-solving

Education

High-school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arcadia Care Peoria Heights is seeking a front desk/administrative assistant to provide exceptional customer service by answering inquiries and collecting information from the public, residents, and visitors. The role includes greeting visitors, directing them to their destinations, and assisting staff with daily clerical tasks.

Candidates should have a high-school diploma or equivalent, strong Microsoft Office skills, and the ability to multi-task and remain composed under pressure.