Front Desk Receptionist

AristaCare Health Services; Philadelphia (Philadelphia County); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Competitive Rates

401(k) Retirement Plan

Healthcare benefits

Paid time off

Job summary

AristaCare is seeking a Front Desk Receptionist to greet visitors and deliver exceptional customer service on a part-time, per diem basis in Philadelphia. You will answer calls, assist with inquiries, maintain resident listings, and support clerical tasks per established procedures under supervision.

Responsibilities include handling inquiries, maintaining critical resident listings, reporting suspicious persons, and attending in-service trainings while upholding confidentiality of resident

Qualifications

• At least 3 months of experience in a clerical position or completion of a secretarial science program from an accredited school.
• Experience in a Nursing Facility is preferred.

Responsibilities

• Greet visitors and deliver exceptional customer service.
• Answer and route calls, addressing visitor questions and needs.
• Maintain a current file/listing of residents by name and room number, and on-call personnel.
• Maintain a current listing of critical residents and refer calls as needed.
• Report suspicious persons or information to the supervisor immediately.
• Assist with administrative duties (typing, filing, posting accounts).
• Attend in-service training programs and use office supplies efficiently while preserving confidentiality.

Skills

Clerical experience

Customer service

Education

Secretarial science program

Job description

This is an official AristaCare Talent Acquisition job posting. Candidates who apply through this posting will work directly with our in-house Talent Acquisition Team throughout the recruitment process — not through a third-party staffing or recruitment agency.

The Front Desk Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them, accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.

Available Shift: Part - time / Per Diem

Responsibilities:

• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)
• Report suspicious persons/information to supervisor immediately.
• Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
• Attend and participate in in-service educational classes and on-the-job training programs as directed.
• Use office supplies in an efficient manner to avoid waste.
• Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.

Requirements

• Must have at least 3-months experience in a clerical position, or successfully completed a secretarial science program form an accredited school
• Experience in a Nursing Facility preferred

We are proud to offer:

• Competitive Rates
• 401(k) Retirement Plan
• Healthcare benefits (medical, dental and vision)
• Paid time off

More about us on: www.aristacare.com