Front Desk & Resident Services Coordinator

Fresh River Healthcare; Manchester, Northern (CT, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401(k) Retirement

Job summary

Touchpoints at Manchester is seeking a full-time Receptionist to join the team. The role involves greeting visitors, answering telephones, and assisting with light clerical duties.

Responsibilities include keeping sign-in logs, supervising resident access, and reporting incidents to the Administrator. The position requires basic clerical experience and proficiency with Word, Outlook, and Excel, plus strong English communication skills.

Qualifications

• Must have, as a minimum, one (1) years of administrative assistant, reception, or clerical experience.
• Must have working knowledge with WORD, OUTLOOK and EXCEL
• Proficiency in English, including speaking, reading, and writing, required
• Must be able to manage multiple tasks and work with all disciplines in a challenging multi-cultural environment.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility

Responsibilities

• Maintain sign in/ sign out log. Make sure all visitors and residents sign in and out.
• Resident gatekeeper, ensuring residents without privileges do not leave the facility.
• Notifies supervisor when stepping away from the work area.
• Report known or suspected incidents of fraud or resident abuse to the Administrator.
• Answers telephones
• Greets visitors and directs them to different places.

Skills

Administrative experience

Multitasking

Customer service oriented

Communication skills

English proficiency

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Touchpoints at Manchester is seeking a full-time Receptionist to join the team. The role involves greeting visitors, answering telephones, and assisting with light clerical duties.

Responsibilities include keeping sign-in logs, supervising resident access, and reporting incidents to the Administrator. The position requires basic clerical experience and proficiency with Word, Outlook, and Excel, plus strong English communication skills.