Receptionist

Touchpoints at Manchester; Manchester, Northern (CT, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Retirement program

Paid Time Off

Job summary

Touchpoints at Manchester is seeking a full-time Receptionist to join the team. The role focuses on greeting visitors, answering phones, and performing light clerical tasks to support daily operations.

Responsibilities include logging sign-ins/outs, guiding residents and visitors, notifying supervisors of absences, and reporting any incidents. The position requires English proficiency and the ability to manage multiple tasks in a busy, multi-cultural setting.

Qualifications

• Minimum one year of administrative assistant, receptionist, or clerical experience.
• Proficiency with Word, Outlook and Excel.
• Proficiency in English (speaking, reading, writing) required.
• Ability to manage multiple tasks in a multicultural environment.
• Ability to relate to and work with ill, disabled, elderly, emotionally upset, and hostile individuals.

Responsibilities

• Maintain sign in/ sign out log for visitors and residents.
• Act as gatekeeper to residents without privileges.
• Notify supervisor when stepping away from the work area.
• Report known or suspected incidents of fraud or resident abuse to the Administrator.
• Answer telephones.
• Greet visitors and direct them to appropriate locations.

Skills

Administrative experience

Multitasking

English proficiency

Tools

Word

Outlook

Excel

Job description

Touchpoints at Manchester is seeking a full-time Receptionist to join the team!

Summary:

The primary role of the Receptionist position is to greet people, answer telephones, and assist with light clerical duties.

Responsibilities:

• Maintain sign in/ sign out log. Make sure all visitors and residents sign in and out.
• Resident gatekeeper, ensuring residents without privileges do not leave the facility.
• Notifies supervisor when stepping away from the work area.
• Report known or suspected incidents of fraud or resident abuse to the Administrator.
• Answers telephones
• Greets visitors and directs them to different places.

Qualifications:

• Must have, as a minimum, one (1) years of administrative assistant, reception, or clerical experience.
• Must have working knowledge (experience preferred) with various software programs such as WORD, OUTLOOK and EXCEL
• Proficiency in English, including speaking, reading, and writing, required
• Must be able to manage multiple tasks and work with all disciplines in a challenging multi-cultural environment.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility

Compensation & Benefits:

• Generous salary, commensurate with experience
• Benefits program, includes health, dental, and vision insurance
• Paid Time Off, including vacation, personal, and sick time
• 401(k) Retirement program
• Collaborative work environment