Front Desk & Resident Services Coordinator

Ohio Living; Cincinnati (OH); On-site; USD 31,000 - 43,000; Full time

Job summary

Ohio Living is seeking an administrative/clerical professional to support daily operations at our Cincinnati location. The role involves answering a multi-line phone system, greeting visitors, updating directories, and handling various clerical tasks with accuracy and courtesy.

The ideal candidate will have a high school diploma, at least six months in an administrative role, and strong typing (50 WPM) with proficiency in Microsoft Office and Windows. Evening/weekend support may be required.

Qualifications

• High school diploma or equivalent required.
• Six months experience in an administrative/clerical position.
• Must be able to type a minimum of 50 words per minute.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

Responsibilities

• Answers the multi-line telephone system and directs calls to proper departments and/or staff.
• Monitors main entrance, greets visitors, verifies who is entering the building, maintains the sign-in log for visitors, volunteers, and vendors, and then directs them to the appropriate staff member, department, office, or resident room.
• Calmly handles all emergencies with resident alert alarms, fire alarms, etc.
• Maintains and updates resident directory, emergency phone contacts, department extensions, key personnel, etc. on a daily basis.
• Receives, sorts, and distributes mail as directed.

Skills

Communication

Customer service

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Multi-line telephone system

Typing 50 WPM

Job description

Ohio Living is seeking an administrative/clerical professional to support daily operations at our Cincinnati location. The role involves answering a multi-line phone system, greeting visitors, updating directories, and handling various clerical tasks with accuracy and courtesy.

The ideal candidate will have a high school diploma, at least six months in an administrative role, and strong typing (50 WPM) with proficiency in Microsoft Office and Windows. Evening/weekend support may be required.