Front Desk & Resident Services Coordinator

Presbyterian Villages of Michigan; Chesterfield Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Presbyterian Villages of Michigan is seeking a friendly and organized receptionist to greet visitors, answer phones, and manage administrative tasks. The role requires proficiency in Microsoft Office and the ability to handle confidential information with discretion.

You will support daily clerical operations, route inquiries, and assist residents as needed while maintaining a welcoming environment in a community-focused setting.

Qualifications

• High School graduate or GED, or enrolled in a program if under age 18.
• 1–2 years related experience.
• Proficient in computers and Microsoft Office software.

Responsibilities

• Operate office equipment such as fax machines, scanners, copiers, and use computers for spreadsheet, word processing, database management, and other applications.
• Answer telephones with pleasant demeanor using PVM approved greeting, give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors and determine the nature and purpose of their visit, directing them to appropriate destinations or persons.
• Mail newsletters, promotional material, or other information/documents to ensure timely receipt.
• Maintain confidentiality of resident, staff personnel and employment information.
• Schedule space or equipment for special programs, meetings, or events.
• Attend meetings and training opportunities to stay informed.
• Follow Presbyterian Villages policies and procedures and safety regulations.

Skills

Microsoft Office

Customer service

Education

High School Diploma or GED

Tools

Office Equipment (fax/scanner/copier)

Job description

Presbyterian Villages of Michigan is seeking a friendly and organized receptionist to greet visitors, answer phones, and manage administrative tasks. The role requires proficiency in Microsoft Office and the ability to handle confidential information with discretion.

You will support daily clerical operations, route inquiries, and assist residents as needed while maintaining a welcoming environment in a community-focused setting.