Resident Services Receptionist | Front Desk & Admin

Independence Village; Grand Rapids (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Vision benefits

401(k)

Job summary

Independence Village is seeking a Receptionist for our Grand Rapids location. The role handles front-desk duties, resident contact, mail and package distribution, and coordination with the Leasing Team.

The position requires a High School diploma or equivalent, strong Microsoft Office skills, and ability to work weekdays with occasional weekend shifts. This on-site role offers comprehensive benefits.

Qualifications

• High School diploma or equivalent required.
• Excellent Microsoft Office skills.
• 1–3 years related experience or training preferred.

Responsibilities

• Answer all telephone calls and transfer to appropriate department.
• Daily resident check in.
• Answer routine telephone inquiries.
• Greet residents and guests professionally.
• Assist with leasing process and mail distribution.
• Refer prospective residents to Leasing Team.
• Maintain awareness of emergency procedures.

Skills

Customer service

Telephone handling

Professionalism

Education

High School diploma or equivalent

1-3 years related experience

Tools

Microsoft Office

Job description

Independence Village is seeking a Receptionist for our Grand Rapids location. The role handles front-desk duties, resident contact, mail and package distribution, and coordination with the Leasing Team.

The position requires a High School diploma or equivalent, strong Microsoft Office skills, and ability to work weekdays with occasional weekend shifts. This on-site role offers comprehensive benefits.