Lead Receptionist

German Centre; Roxbury (ME); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Financial and educational support

Paid time off

Free parking

Inclusive culture

Tuition reimbursement

Paid time off (PTO)

Free parking

Job summary

An established senior care facility in Roxbury is seeking a Lead Receptionist to manage front desk operations and provide support to residents and visitors. This entry-level position requires a high school diploma, professional communication skills, and the ability to perform clerical tasks. The role offers full-time hours with benefits such as health and dental insurance, education support, and generous paid time off, along with a commitment to a supportive culture.

Qualifications

• Ability to read, write, and speak English.
• Accurate typing and ability to follow instructions.
• Sound judgment and decision-making skills.

Responsibilities

• Serve as the primary receptionist, managing lobby operations.
• Perform administrative functions including mail distribution.
• Maintain accurate records and uphold customer service standards.
• Maintain accurate records such as daily census lists, admission functions, and confidentiality in compliance with HIPAA and facility policies.
• Support facility operations by managing deliveries, payroll and check distribution, raffle coordination, vendor check-in, and communication with department heads.
• Uphold customer service standards, safety procedures, attendance expectations, and regulatory compliance; attend in-services and perform additional duties as assigned.

Skills

Basic clerical/computer skills

Professional communication skills

Strong organization

Confidentiality

Decision making

Education

High school diploma or equivalent

Tools

Office equipment operation

Basic computer skills

Job description

1 day ago Be among the first 25 applicants

Start anewcareer as a Lead Receptionist withGerman Centre -Edelweiss Village!

Make a difference in someone's life every day. A centerpiece in the Greater Boston community, German Centre provides high quality care for all stages of senior life.

Why Join Us?

• Tailored Care Services: We provide care that fits the needs of the individual
• Competitive Pay: Pay based on experience!
• Schedule: Full-time (40 hours/week) Monday-Friday (scheduled 8-hour shifts between 6am-9pm) + some weekend hours
• SupportiveCulture: Welive by the C.A.R.E. Model: Compassion, Accountability, Respect, and Excellence
• Quick Hiring: Apply today and hear back within48 hours

What You'll Do:

• Serve as the primary receptionist by greeting, screening, and assisting residents, visitors, families, vendors, and prospective residents; manage lobby operations, phones, paging systems, and visitor sign-in procedures.
• Coordinate front desk coverage and scheduling for all reception areas, including call-offs and vacations; ensure punctual opening and closing of reception and lobby areas.
• Perform administrative and clerical functions including mail distribution, correspondence, filing, copying, supply inventory tracking, and operation of office equipment.
• Maintain accurate records such as daily census lists, emergency census books, resident information, IWAVE/PCC admission functions, and confidentiality in compliance with HIPAA and facility policies.
• Support facility operations by managing deliveries, payroll and check distribution, raffle coordination, vendor/service personnel check-in, and communication with department heads and administration.
• Uphold customer service standards, safety protocols (fire and disaster procedures), attendance expectations, and regulatory compliance; attend mandatory in-services and perform additional duties as assigned.

What You'll Need:

• High school diploma or equivalent; ability to read, write, and speak English.
• Accurate typing and basic clerical/computer skills with strong organization.
• Ability to follow instructions, complete detailed work, and maintain confidentiality.
• Sound judgment and ability to make independent decisions when needed.
• Professional communication skills, including a courteous telephone manner and positive interaction with others.

Benefits Available for Qualified Positions:

• Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, and optional STD, LTD, Accident, and Critical Illness coverage.
• Financial and educational support, such as a 403(b) retirement plan, Flexible Spending Account, and tuition reimbursement.
• Generous paid time off, including vacation, sick time, and a paid birthday.
• Great workplace perks, including free parking, and a state-of-the-art facility with an inclusive, supportive culture.
• Rewarding career opportunities within an outstanding and well-recognized organization.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Internet Publishing

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