Front Desk & Resident Services Concierge

Hcshiring; Silver Spring (MD); On-site; USD 24,000 - 30,000; Full time

Job summary

Victory Housing, Inc. is seeking a receptionist/administrative assistant in Maryland to handle all incoming calls and greet residents, staff, guests, and vendors.

The role includes managing mail, coordinating brochures, and assisting with office tasks while maintaining a secure, welcoming reception area. This position requires adherence to policies, safety protocols, and HIPAA-like guidelines as applicable.

Qualifications

• Answering and transferring all incoming calls in a courteous and professional manner.
• Screen all visitors per infectious disease control protocols and guidelines.
• Maintain neat and tidy reception area and coordinate events/meetings.

Responsibilities

• Answering and transferring all incoming calls in a courteous and professional manner, taking messages, giving information, directions, and other appropriate assistance to residents, staff, guests, and vendors.
• Monitor entry into and departure of the community for guests, residents, and vendors to maintain security.
• Assist with office functions such as word processing support and distribute mail within the home.

Skills

Telephone etiquette

Customer service

Communication skills

Job description

Victory Housing, Inc. is seeking a receptionist/administrative assistant in Maryland to handle all incoming calls and greet residents, staff, guests, and vendors.

The role includes managing mail, coordinating brochures, and assisting with office tasks while maintaining a secure, welcoming reception area. This position requires adherence to policies, safety protocols, and HIPAA-like guidelines as applicable.