Front Desk Receptionist

Bethesda Country Club; Bethesda (MD); On-site; USD 36,000 - 52,000; Full time

Job summary

Bethesda Country Club is seeking a friendly, professional Front Desk Receptionist to greet members and guests and provide top-tier service in a welcoming atmosphere.

You will be a key first point of contact, ensuring a smooth arrival experience and accurate message taking, while handling phones and inquiries with a courteous approach.

Qualifications

• Excellent communication and customer service skills.
• Friendly, professional, and welcoming demeanor.
• Proficiency with Microsoft Office.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain composed in a fast-paced environment.
• Flexibility and availability to work evenings, weekends, and holidays.

Responsibilities

• Welcome members and guests with a warm, professional presence as they arrive and depart the Clubhouse.
• Assist members and guests with directions, questions, and other inquiries.
• Answer incoming phone calls and communicate clearly and professionally with members and staff via email and assigned radio.
• Direct calls to the appropriate department and take accurate messages when needed.
• Assist with administrative tasks, including ordering supplies, filing, and preparing documents.
• Keep Club information accurate and up to date, including event signs, flyers, and other member-facing materials.
• Help maintain an organized, welcoming, and professional front desk and lobby environment.

Skills

Excellent communication

Customer service

Friendly demeanor

Microsoft Office

Organizational skills

Multitasking

Availability evenings weekends

Tools

Microsoft Office

Job description

Front Desk Receptionist

Bethesda Country Club is seeking a friendly, professional, and service-oriented Front Desk Receptionist to join our team. As one of the first points of contact for our members and guests, you'll play an important role in creating a warm and welcoming experience from the moment they arrive.

This is an excellent opportunity to become part of an organization that values its team members as its most important resource. We take pride in building a team of dedicated individuals who share our commitment to exceptional service and help bring our Club's mission to life.

What You’ll Do

• Welcome members and guests with a warm, professional presence as they arrive and depart the Clubhouse.

• Assist members and guests with directions, questions, and other inquiries.

• Answer incoming phone calls and communicate clearly and professionally with members and staff via email and assigned radio.

• Direct calls to the appropriate department and take accurate messages when needed.

• Assist with administrative tasks, including ordering supplies, filing, and preparing documents.

• Keep Club information accurate and up to date, including event signs, flyers, and other member-facing materials.

• Help maintain an organized, welcoming, and professional front desk and lobby environment.

What We’re Looking For

• Excellent communication and customer service skills.

• A friendly, professional, and welcoming demeanor.

• Proficiency with Microsoft Office.

• Strong organizational skills and attention to detail.

• Ability to multitask and remain composed in a fast-paced environment.

• Flexibility and availability to work evenings, weekends, and holidays.

Join the Bethesda Country Club team and be part of an organization where exceptional service starts with exceptional people.