Receptionist │Part-Time │ Evenings & Weekends │ 32hrs/pp

Bethesda Health Group; Kirkwood (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

403b

Daily pay

Bonuses

Career advancement opportunities

Holiday pay

Job summary

Bethesda Health Group is seeking a friendly, detail-oriented Receptionist to greet residents, visitors, and staff in a warm, professional manner.

Responsibilities include answering calls, directing inquiries, handling mail and messages, maintaining a neat workstation, and providing timely information to appropriate personnel. Prior office experience is helpful; multitasking and strong communication are essential in our care-focused environment.

Qualifications

• 16+ years of age required
• Experience helpful but not required
• Minimum typing skills of 35wpm
• Good verbal and written communication skills
• Knowledge of nursing home environment preferred
• Ability to handle multiple demands
• Manual dexterity and use of required equipment
• Ability to read and understand written directions

Responsibilities

• Greets and directs residents, visitors, employees, physicians, and other inquiring parties in a cheerful and helpful manner
• Answers all telephone calls promptly and identifies self with name and facility
• Transfers calls and delivers messages accurately
• Keeps workstation neat and reports equipment failures
• Monitors who enters/leaves the facility and ensures proper sign-out
• Prepares and distributes documents per procedures
• May be assigned other duties as appropriate

Skills

Typing 35 wpm

Verbal communication

Written communication

Multitasking

Customer service

Job description

Bethesda Brings out the Best in Talented, Caring People!

At Bethesda, more than 1,200 employees dedicate their careers to improving the lives of others.

As a team member at Bethesda, you'll enjoy great benefits such as: 403b, daily pay, bonuses, career advancement opportunities, and holiday pay.

Medical, dental, vision, prescription, and life insurance available for regular status full and part time employees.

Summary:

Greets and directs residents, visitors, employees, physicians, and other inquiring parties in a cheerful and helpful manner 100% of the time. Answers all telephone calls by the third ring, kindly and professionally identifying oneself by name and the facility and provides assistance to caller (including returning calls & pages and transferring calls) 100% of the time per established department procedures. Alerts supervisor or seeks supervisor for guidance with any questionable phone calls, individuals, residents, or employee concerns. Accepts, documents, and delivers pertinent information and messages to appropriate personnel accurately and in a timely manner. Keeps workstation neat and reports equipment failures or other unusual circumstances to appropriate manager. Prepares, types, copies, and distributes documents with 100% accuracy and in a timely manner per established department procedures. Monitors all residents, guests, and any other individual who enters or leaves the facility. Reports to supervisor any personal, resident, or guest concerns in a timely manner. Ensures that all residents leaving the facility with a family member or guest is properly signed out prior to exiting the building. Opens and sorts office mail as appropriate and distributes to proper recipient within one hour after receipt of mail. Ensures that someone has relieved the receptionist and signs the logbook when he/she takes breaks and lunch or leaves station. May be assigned other duties as appropriate.

Qualifications:

• Must be at least 16 years of age
• Experience helpful, but not required
• Minimum typing skills of 35wpm
• Good verbal and written communication skills
• Knowledge of functions and relationships of departments within a nursing home environment preferred
• Ability to handle multiple demands at the same time
• Manual dexterity, coordination and skillful use of hands for working with required equipment
• Ability to receive and express detailed information through oral communication, visual acuity
• Ability to read and understand written directions
• Occasionally lifts and transport items weighing up to 10lbs

Pay range: $15.00 - $19.13 per hour

Category: Administration

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